Food was good, but 1) the aircon inside was not working— we were seated further inside and it was dusty due to construction; 2) the staff made us write the Zomato Gold codes ourselves on their tracking sheet (my first time to encounter this!), and 3) service was a bit slow, with most of the staff focused in the front area.
The branch had very good and polite staff. Serving was very big and very worth it. Ribs and chicken were best. Continue offering Zomato Gold.
Food is great, as always. But the service was very slow. We had to stand up all the time just to get the server’s attentions. :( it was because our table was hidden far inside the restaurant, it was actually annoying. Hope they could actually do something about this.
For a group of four, we ordered their lemon peppered grilled chicken, grilled pork chops, pizza sampler and pasta. The seeving is just the right amount for the four of us. For me, I really liked their pizza since it comes in 4 different flavors in one, louisiana for me is the best!
Food: We ordered regular sized grilled pork chops. Serving was huge and good for 2 actually. It had 2 pcs of chops, rice and potato wedges. Delicious. But somehow expensive. 495 pesos. Meat was tender and easy to slice. Potato wedges were cooked nicely and not sloppy.
Staff: The staff was nice and friendly. She accomodated all our requests immediately since there were only few customers.
Place: It was huge but somehow dim.
Great food and service that keeps you coming back. We have dined in at their restos twice already and we go home with a huge smile on our face and a tummy that's full!
We ordered Oklahoma ribs and Shrimp Arabiatta. The ribs was standard,not fall off the ribs type but soft enough to be enjoyed. The sidings :corn salsa- carrots was soggy. Mashed potatoes here are very good, its texture is soft and creamy and pour the gravy on top. It's delish. Shrimp arabiatta is also very good. I'm not usdually a fan of chili flakes but I enjoyed the right combination of chili in this. Over all. We enjoyed our dinner. We will come back.
Not the best dine in experience last Sept. 2018, since not all food we ordered are great, some were too salty, some were too oily...
But I think, restos like this, which seemed to be well accomodating to big family such as ours, compensated for some deficiencies in their food.
We were served on time, and the assigned food attendant really is a pleasant to talk to (can't remember her name now, sorry).
Food - 3
Place - 4
Customer Service - 5
![Zomato]( "Recensione")
This is the first time I have been to this branch of Burgoo, as I usually go to their Rockwell branch. So my expectations for the restaurant was a little higher than usual. So bear with me as I break this down in 3 categories: Food quality, Ambiance, and Service.
Also, I would just like to highlight that my gf and I availed the 1+1 food deal since I am an existing Zomato Gold member, so that's already a great deal when it comes to having the best bang for the buck restaurant at SM Marikina.
Food Quality:
We thoroughly enjoyed the food we got. For our visit, we ordered the Grilled Lamb and the Grilled Porkchop. The lamb was very tasty. My gf really liked this dish as she paired it with potato wedges and with corn and carrots. However, I personally liked the porkchop as it was tenderly cooked just right. The slight salty and charred flavor of it went perfectly with the rice pilaf together with a large dose of mashed potatoes. Certainly a heavy meal for the average joe.
Overall, the quality of the food was good based on what we ordered.
Ambiance:
For the overall feel of the place, I felt that it was lacking the usual charm of the Burgoo restaurant that I got to enjoy several years back. Heck, the Burgoo at Rockwell has a nice warm feeling with its decors while the Marikina branch certainly feels old. It definitely needs some interior improvements as you can feel the age of the place.
However, I will give them this, I do appreciate that they have an open kitchen layout. This helps in maintaining a more clean kitchen for the restaurant since it is both visible to the customers and to the staff, and it also creates a more open space for the area.
Service:
Now, I may have been reserved in the feel of the restaurant but when it comes to their service, it was simply wonderful! Our server was very much attentive and accommodating. She was very hands on during our visit and we didn't feel that we were taken for granted.
Conclusion:
Overall, this was an enjoyable experience at Burgoo - SM Marikina branch. The place may feel dated but the food and service does not. I will certainly look forward to my next visit should I be in the area again.
Cheers!
Ate here with my mom. We ordered a ceasar salad with shrimp popcorn & the beef cheesy baked macaroni, both in regular servings. The salad was so fresh, the lettuce so crunchy and the added shrimp popcorns added more flavor as it was so crispy and compliments well the dressing. I love how fresh the shrimps are. Super solved just with the salad. With the baked macaroni we ordered, it's not that cheesy for my taste. But the pasta is cooked as I liked it. I haven't enjoyed it much as I prefer my pasta a little less tomatoey.. but my mom super enjoyed it.
For value of money, I think it's quite expensive. We only ate here because I have zomato gold. For the services, the servers/staffs are so friendly and attentive, but the serving time is quite a wait. Overall, we had an okay experience. Will be back to try the other dishes.
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