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This is my 6th day in Makati Diamond Residences and I'm loving every minute of it. The staff are very friendly and accommodating. You can really tell that they take pride in their work and love their jobs. Service is impeccable! A little overkill on the Security detail at entrance but understandable. Albeit a bit intimidating at times. Just love the 4th floor where the lap pool and gym are located. Had some Mojitos at the bar but a bit weak. The bartender/ reception attendant who made my drinks should smile more. He's the only one who didn't seem hospitable. The room is beautiful, love the ambiance and Earth tones decor. Love the modern and convenient straight line design. I applaud the interior decorator. The room size is ideal and segregation of space is very practical. Love the kitchenett and wet bar. May I suggest a dish towel, so we can dry the dishes when we wash them. Or provide paper towels and coasters in the kitchenett. The room is cleaned very well each day. Kudos to the housekeeping staff. I try to tip every day when I see them. You have a gem of a hotel, your location is to die for. Across the street from shopping mall Greenbelt, you could never go wrong. I work in the hospitality industry and I am very particular about hotel and service and you have managed to impress me. Please continue to provide excellent service and keep up cleanliness always. You can put to shame any major hotels in the US with the quality of service you provide. I hope to stay here again the next time I visit Manila. Thank you for providing a nice home away from home.
We are currently staying at Makati Diamond Residences and are very impressed with the hotel. The staff are super friendly and helpful. The food is great. Room sizes vary to price but my wife and child are very comfortable in a 42 square room.
We have extended our stay because of the experience and because of the close proximity to the city and surrounds.
I can unreservedly recommend the Makati Diamond Residences to anyone
Just had a Holyweek staycation here and although the hotel wasn't as big as other 5 stars hotels in Makati/ Manila that we stayed in, we really enjoyed our time here. The members of hotel staff were polite and helpful- from housekeeping, bell boys, security, waiters to the top management. Room we had was big and clean (we got the studio type), and with complete toiletries and freebies (soda, bread, beer etc). Great buffet breakfast selection, and we had a delicious dinner at Alfred's with our friends. Really great for family bonding. Pool was very clean. They also prepared holiday activities for the kids. My only issue was the smell of the K9 dogs in the lobby- it wasn't very welcoming. I think you should do something about it. Great that you have K9 dogs for security but maybe you should feed them something that wouldn't make them smell that much? Other than that, it was perfect. The epitome of great customer service. We will be back.
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